LaserShip Elevated Error Rates
Incident Report for EasyPost
Resolved
LaserShip service has been restored and error rates have returned to normal.
Posted Jan 25, 2019 - 09:23 PST
Update
The carrier is still working on restoring service. Thank you for your patience.
Posted Jan 24, 2019 - 17:58 PST
Monitoring
We believe the issue is on the carrier side and are continuing to monitor the situation.
Posted Jan 24, 2019 - 00:53 PST
Update
Engineers are monitoring the situation.
Posted Jan 23, 2019 - 20:50 PST
Identified
EasyPost is currently experiencing elevated error rates when communicating with LaserShip, impacting tracking and label purchasing.
Posted Jan 23, 2019 - 20:50 PST
This incident affected: EasyPost Backend (API).
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