most api calls are failing

Incident Report for EasyPost

Resolved

All delayed webhook notifications have been sent and all systems are fully operational

Posted Jun 09, 2018 - 16:42 PDT

Monitoring

We have remediated the problem. Some queries for older transactions may fail temporarily but we are catching everything back up -- no data for successful transactions was lost.

Posted Jun 09, 2018 - 12:35 PDT

Investigating

We are having an issue with one of our databases that is causing many/most API calls to fail. We are working on the problem.

Posted Jun 09, 2018 - 11:50 PDT

This incident affected: EasyPost Backend (API).