network outage impacting connectivity

Incident Report for EasyPost

Resolved

Everything should be back to normal.

Posted Aug 10, 2020 - 10:23 PDT

Monitoring

We believe we a workaround for the networking issue. Some tracking data is still delayed. If your application is still returning errors, please restart it to make sure it has the most up-to-date DNS information.

Posted Aug 10, 2020 - 08:45 PDT

Identified

We have identified a possible cause and are starting to work around the problematic network connection.

Posted Aug 10, 2020 - 07:50 PDT

Investigating

Network problems are currently impacting one of our data centers. We are investigating.

Posted Aug 10, 2020 - 07:23 PDT

This incident affected: EasyPost Backend (Webhooks, API, Tracking, Address Verification).