Update - Network connectivity to our data centers has been fully restored, EasyPost services are operating normally, and system-wide error rates have recovered to normal levels. This disruption was caused by a connectivity issue at our hosting provider, which has since been resolved.
EasyPost Engineering will continue to monitor and resolve any effects of the outage. Note that tracking and reporting data may lag due to a backlog of work being processed.
Jul 23, 2026 - 12:21 PDT
Update - We are continuing to monitor for any further issues.
Jul 23, 2026 - 11:55 PDT
Update - Carrier services are starting to recover.
Jul 23, 2026 - 11:54 PDT
Monitoring - We are starting to see improved service connectivity in our primary data center. We will continue to monitor and update the status as the situation evolves.
Jul 23, 2026 - 11:29 PDT
Update - EasyPost's hosting provider has notified us that they have identified key network connectivity issues and are hoping to have an update in the next 30 minutes.
In the meantime, EasyPost Engineering continues to work on restoring individual services via our fallback data center. We will update the status in the next 30 minutes -- both to update on our service restoration and the overall networking health of our primary data center.
Jul 23, 2026 - 11:13 PDT
Update - We continue to work on restoring selected EasyPost services via our fallback data center. As we address the most critical services, this should address global error rates in addition to restoring the functionality provided by those services.
Jul 23, 2026 - 11:08 PDT
Update - The ongoing connectivity issue with our hosting provider is still affecting EasyPost services. The provider has confirmed the issue and is actively working to resolve it. During this time, customers may experience errors or failed requests ("service unavailable") when using the EasyPost API and dashboard
While waiting for our hosting provider to restore network connectivity to our services, EasyPost is working on bringing selected services back online via our fallback data center.
Jul 23, 2026 - 10:53 PDT
Identified - The service disruptions affecting EasyPost are caused by an ongoing connectivity issue with our hosting provider. The provider has confirmed the issue and is actively working to resolve it. During this time, customers may experience errors or failed requests ("service unavailable") when using the EasyPost API and dashboard
Because resolution depends on our hosting provider's recovery, we do not yet have an estimated time to restoration. Our team is actively monitoring and will restore full service as soon as connectivity is recovered. We will post another update within 60 minutes, or sooner if the situation changes.
Jul 23, 2026 - 09:37 PDT
Update - We are continuing to engage with our hosting provider as they investigate connectivity issues to our primary data center.
Jul 23, 2026 - 09:27 PDT
Update - We are working with our hosting provider as they investigate connectivity issues to our primary data center.
Jul 23, 2026 - 08:58 PDT
Update - We are continuing to investigate the issue and will continue to update this page as we have additional information.
Jul 23, 2026 - 08:42 PDT
Update - EasyPost is experiencing an internal networking issue that is impacting all operations. We are still investigating.
Jul 23, 2026 - 08:36 PDT
Investigating - We are investigating the root cause of this issue.
Jul 23, 2026 - 07:57 PDT