Resolved -
Gori API timings have returned to baseline and the service is operating normally again.
Jun 5, 11:29 PDT
Monitoring -
The Gori API appears to be recovering. We are continuing to monitor. Performance is improving, though some requests are still timing out.
Jun 5, 11:05 PDT
Investigating -
We are seeing elevated timeouts with our Gori integration. We have reached out to Gori for more information and are investigating.
Jun 5, 10:46 PDT
Completed -
The scheduled maintenance has been completed.
Jun 4, 17:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 16:00 PDT
Scheduled -
We will be performing scheduled maintenance on parts of our infrastructure starting Thursday, June 4th at 4:00 PM PT (7:00 PM ET). Maintenance is expected to conclude by 5:00 PM PT (8:00 PM ET). During this window, we expect reports generation to be unavailable for a few minutes. Other reporting functions will be active during this time.
May 6, 06:27 PDT
Completed -
The scheduled maintenance has been completed.
Jun 3, 19:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 16:00 PDT
Scheduled -
We will be performing scheduled maintenance on parts of our infrastructure starting Wednesday, June 3rd at 4:00 PM PT (7:00 PM ET). Maintenance is expected to conclude by 7:00 PM PT (10:00 PM ET).
During this window, we expect a couple of brief service impacts of a few minutes for all UPS and USPS carrier services, which may include disruption or error responses.
May 8, 13:03 PDT
Completed -
The scheduled maintenance has been completed.
Jun 3, 16:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 16:01 PDT
Scheduled -
We will be performing scheduled maintenance on parts of our infrastructure starting Wednesday, June 3rd at 4:00 PM PT (7:00 PM ET, Wednesday, June 3rd). Maintenance is expected to conclude by Wednesday, June 3rd at 4:30 PM PT (Wednesday, June 3rd at 7:30 PM ET).
During this window, we expect service disruption of up to 10 min for Royal Mail.
Jun 3, 16:00 PDT
Completed -
The scheduled maintenance has been completed.
May 30, 22:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 20:00 PDT
Scheduled -
We will be performing a maintenance on parts of our infrastructure. This will last up to 2 hours. During this time, API calls, rating and buying may experience intermittent slowness or momentary outages. Each affected request will be retried and there will be no data loss.
May 14, 15:15 PDT
Completed -
The scheduled maintenance has been completed.
May 30, 03:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 00:00 PDT
Scheduled -
OnTrac and LaserShip have a planned system outage at this time. Rating and buying will be impacted for some or all of this time period. Tracking updates will also be delayed.
May 27, 09:05 PDT
Completed -
The scheduled maintenance has been completed.
May 28, 17:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 16:00 PDT
Scheduled -
We will be performing scheduled maintenance on parts of our infrastructure starting Thursday, May 28th at 4:00 PM PT (7:00 PM ET). Maintenance is expected to conclude by 5:00 PM PT (8:00 PM ET).
During this window, we expect brief service impact of a few minutes for select carrier services, including OSM Worldwide, Royal Mail, Royal Mail v3, UPS, UPS Mail Innovations, and USPS Ship, which may include disruption or error responses.
May 5, 09:59 PDT