Elevated API Error Rates

Incident Report for EasyPost

Resolved

The Core API has been restored. Batch processing is recovering. Previously failed requests can be retried.
Posted May 30, 2024 - 19:01 PDT

Update

We are continuing to monitor for any further issues.
Posted May 30, 2024 - 18:49 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 30, 2024 - 18:40 PDT

Identified

The issue has been identified and engineers are working on a fix.
Posted May 30, 2024 - 18:10 PDT

Update

We are continuing to investigate this issue.
Posted May 30, 2024 - 17:33 PDT

Investigating

Engineers are currently investigating issues with internal network timeouts.
Posted May 30, 2024 - 16:56 PDT
This incident affected: EasyPost Backend (API, Tracking).