UPS API Degraded Service

Incident Report for EasyPost

Resolved

This incident has been resolved.
Posted Nov 29, 2025 - 07:06 PST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 28, 2025 - 11:50 PST

Investigating

EasyPost is experiencing extended response times due to degradation in performance from the UPS API. Our team is investigating.
Posted Nov 28, 2025 - 09:30 PST
This incident affected: Carriers (UPS, UPSDAP, UPS SurePost, UPS Mail Innovations).