UPS performance issues

Incident Report for EasyPost

Resolved

This incident has been resolved.
Posted Aug 05, 2024 - 20:20 PDT

Monitoring

A fix has been implemented by UPS and response times have returned to normal. We will continue to monitor the performance.
Posted Aug 05, 2024 - 12:59 PDT

Update

UPS is investigating the performance issues in the UPS APIs.
Posted Aug 05, 2024 - 07:48 PDT

Investigating

We are investigating UPS timeout and performance issues.
Posted Aug 05, 2024 - 07:05 PDT
This incident affected: Carriers (UPS, UPSDAP, UPS SurePost, UPS Mail Innovations).