DHL ECS Outage

Incident Report for EasyPost

Resolved

This incident has been resolved.

Posted Jun 09, 2022 - 17:27 PDT

Monitoring

EasyPost engineers have put in place a workaround and DHL ECS is now functional. Engineers are continuing to monitor the situation.

Posted Jun 09, 2022 - 17:22 PDT

Investigating

We are currently experiencing an elevated rate of errors and timeouts communicating with DHL eCommerce Solutions (DHL ECS). Engineers are investigating.

Posted Jun 09, 2022 - 15:07 PDT

This incident affected: EasyPost Backend (API) and Carrier Rating (DHL eCommerce Solutions).