DAI Post tracking updates delayed

Incident Report for EasyPost

Resolved

This incident has been resolved.

Posted Oct 26, 2020 - 09:50 PDT

Monitoring

The DAI Post tracking API is handling requests normally again. We expect that trackers will catch up over the next few hours.

Posted Oct 26, 2020 - 08:35 PDT

Update

The carrier has implemented a partial fix, and are now able to handle a small volume of tracking update requests. We expect that many tracker updates will still be substantially delayed.

Posted Oct 23, 2020 - 15:29 PDT

Identified

Engineers have identified an issue with DAI Post's tracking API that may cause delays in tracking updates. We are working with the carrier to resolve the problem.

Posted Oct 22, 2020 - 09:44 PDT