Elevated UPS Error Rate

Incident Report for EasyPost

Resolved

The UPS test API has recovered.

Posted Mar 17, 2021 - 07:41 PDT

Update

Clarification: this issue only affects *test mode* UPS shipments.

Posted Mar 16, 2021 - 16:52 PDT

Update

We are continuing to work on a fix for this issue.

Posted Mar 16, 2021 - 16:51 PDT

Identified

We are currently experiencing an elevated rate of failures when purchasing shipments via the UPS test API. Production shipments are not affected. Engineers are monitoring the situation.

Posted Mar 16, 2021 - 01:00 PDT

This incident affected: EasyPost Backend (API).