Delays in tracking updates

Incident Report for EasyPost

Resolved

This incident has been resolved. Tracking updates are back to normal.

Posted Aug 26, 2024 - 05:33 PDT

Monitoring

Tracking updates are now occurring on schedule. The EasyPost team is monitoring to ensure stability.

Posted Aug 26, 2024 - 04:40 PDT

Identified

The EasyPost team has identified an issue causing delays in tracking updates to customers. We have implemented a fix and service is in the process of normalizing.

Posted Aug 26, 2024 - 04:29 PDT

This incident affected: EasyPost Backend (Tracking).