SmartRate API Outage

Incident Report for EasyPost

Resolved

This incident has been resolved.
Posted Dec 01, 2024 - 18:33 PST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 01, 2024 - 18:27 PST

Identified

The issue has been identified and a fix is being implemented.
Posted Dec 01, 2024 - 17:48 PST

Update

We are continuing to investigate this issue.
Posted Dec 01, 2024 - 17:39 PST

Investigating

We are currently investigating this issue.
Posted Dec 01, 2024 - 17:37 PST
This incident affected: EasyPost Backend (API) and Website.