Elevated error rate

Incident Report for EasyPost

Resolved

Everything was back to normal as of 10:50 PDT / 17:50 UTC.

Posted Jun 26, 2020 - 12:10 PDT

Monitoring

We have found the problem with USPS rating and the service is recovering.

Posted Jun 26, 2020 - 10:52 PDT

Investigating

Address Verification remains fixed, but USPS rating is showing additional issues.

Posted Jun 26, 2020 - 10:37 PDT

Monitoring

We have resolved an issue that was causing elevated error rates and timeouts for USPS rating and Address Verification. Engineers are monitoring.

Posted Jun 26, 2020 - 10:26 PDT

Investigating

Engineers are investigating elevated timeouts and errors from our backend, possibly related to address verification

Posted Jun 26, 2020 - 10:13 PDT

This incident affected: EasyPost Backend (API, Address Verification).