Webhook Event TLS Issues

Incident Report for EasyPost

Resolved

Everything appears to be resolved now. Please contact support@easypost.com if you experience any additional difficulties.
Posted May 30, 2020 - 11:25 PDT

Identified

Engineers have deployed a fix and are re-enabling disabled webhooks.
Posted May 30, 2020 - 11:12 PDT

Investigating

EasyPost is currently experiencing issues connecting to some remote TLS webhook endpoints due to the AddTrust Root CA expiring this morning. Engineers are investigating workarounds.
Posted May 30, 2020 - 10:20 PDT
This incident affected: EasyPost Backend (Webhooks).
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