Degraded Performance on API

Incident Report for EasyPost

Resolved

This incident has been resolved. If any requests failed during this time they can be retried.
Posted Nov 07, 2023 - 15:20 PST

Monitoring

The fix has been implemented and the API performance has returned to normal. Engineers are continuing to monitor for irregularities.
Posted Nov 07, 2023 - 14:19 PST

Identified

Engineers have identified the root cause and applied a fix. Please stand by.
Posted Nov 07, 2023 - 14:06 PST

Investigating

The EasyPost API is currently experiencing degraded performance, and engineers are working to diagnose.
Posted Nov 07, 2023 - 13:26 PST
This incident affected: EasyPost Backend (API).