FedEx Elevated Error Rate and Response Times

Incident Report for EasyPost

Resolved

The elevated error rates and response times from the FedEx API have been resolved. Asynchronous processes are caught up.
Posted May 30, 2020 - 14:33 PDT

Monitoring

FedEx has corrected the errors in their API and async processes are catching up now. Engineers continue to monitor for further upstream errors.
Posted May 30, 2020 - 13:41 PDT

Identified

We are currently experiencing elevated error rates and response times communicating with FedEx. Engineers are monitoring and looking into mitigations.
Posted May 30, 2020 - 12:33 PDT
This incident affected: EasyPost Backend (API, Tracking).