UPS Rating Timeouts

Incident Report for EasyPost

Resolved

UPS has been responding successfully for the last hour; marking this incident as resolved.

Posted Sep 09, 2020 - 14:34 PDT

Monitoring

UPS response times have recovered again. EasyPost engineers are monitoring the situation.

Posted Sep 09, 2020 - 13:37 PDT

Investigating

We're seeing more upstream UPS issues; shipment purchasing appears to be working, but we're seeing timeouts around rating and tracking now.

Posted Sep 09, 2020 - 12:01 PDT

This incident affected: EasyPost Backend (API).