Ontrac Rating - Major Outage

Incident Report for EasyPost

Resolved

The Ontrac rating API errors have subsided and the service has recovered.
Posted Nov 08, 2022 - 21:13 PST

Investigating

The Ontrac rating API is currently experiencing elevated rates of errors and request timeouts.

Ontrac has been notified, and our engineers will continue to monitor the performance of the Ontrac API.
Posted Nov 08, 2022 - 17:26 PST
This incident affected: Carriers (Ontrac).