Elevated 5XX errors

Incident Report for EasyPost

Resolved

This incident has been resolved.

Posted Jul 16, 2024 - 16:02 PDT

Monitoring

Engineers noticed an increase in API error rate between 13:52 and 14:31 PST. Error rates have returned to normal. Engineers are continuing to monitor API performance.

Users should attempt to retry failed API calls.

Posted Jul 16, 2024 - 14:49 PDT

This incident affected: EasyPost Backend (API).