DHL eCommerce rating - degraded performance

Incident Report for EasyPost

Resolved

This incident has been resolved.
Posted Feb 11, 2021 - 12:33 PST

Identified

Response times for the DHL eCommerce (DHLECS) rating API have partially recovered, but are still significantly above normal. DHL is aware of the issue and is working on a fix.
Posted Feb 11, 2021 - 11:59 PST

Investigating

The DHL eCommerce (DHLECS) rating API is experiencing elevated response times and error rates. Engineers are investigating.
Posted Feb 11, 2021 - 09:50 PST
This incident affected: EasyPost Backend (API).
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